Members Login
You can sign in to Puppy Peaks here:
https://www.puppypeaks.com/login/
Password
If you visit the Puppy Peaks login page, you can request to reset your password. Here is the login link:
https://www.puppypeaks.com/login/
All you need to do is click on the text that says "Forgot Password", then enter your email address that you use for Home School The Dog online, and click on the "Send Recovery Info" button. We've attached a screencap to the end of this note showing where you can find this.
NOTE: The password reset is time-sensitive and will expire within 24 hours.
Our biggest tip is to make sure there are no spaces before or after your email address or password. Another tip is to not use autofill straight away if you are on a mobile device.
If the email with your password does not arrive in your inbox, try a search in your other folders like clutter, promotions or spam.
Can't find your Login Email?
The email will be from from 'Puppy Peaks' and the newpuppypeaks@t.kajabimail.net email address, and have the subject line "Reset password instructions".
OUR TOP TIP FOR RECEIVING EMAILS:
It may be necessary to clear our emails to arrive in your inbox. If our emails pass through Comcast/Yahoo/AOL/Hotmail or an education/government/private provider that highly filters your email, there are settings that can be changed to include us as a safe sender. Our emails will be sent from either customerhappiness@clickerdogs.com (classroom communications and support) or from newpuppypeaks@t.kajabimail.net (system emails, like the one with your password).
There are many tutorials on how to add email addresses as a safe sender: Simply search for your email provider and the words safe sender. For example AOL safe sender or Hotmail safe sender.
We could change the password to something generic manually for you if you need further help. Just create a ticket and we'd be glad to assist.
Thanks again!
Managing your Details
When you have logged in to Puppy Peaks, you can visit "My Profile" to manage your settings.
Site Support / Technical Support
Our Tech Team have tips for general troubleshooting of any technical challenges you may be experiencing.
You can also visit > Info > Support in Puppy Peaks for site specific tips!
